Effective Date: 25/02/2024

 

Thank you for choosing TM's Autocare for your car detailing needs. At TM's Autocare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services.

1. Information We Collect:

   a. Personal Information: When you book our services online or interact with our website, we may collect personal information such as your name, email address, phone number, postal address, and payment information.

   b. Booking Information: We collect details about the services you request, appointment times, and any special requests or instructions you provide.

   c. Usage Data: We may automatically collect information about your usage of our website, such as your IP address, browser type, operating system, and pages visited, to improve our services and enhance your experience.

2. How We Use Your Information:

   a. We use your personal information to process your bookings, communicate with you about your appointments, and provide customer support.

   b. We may use your information to personalize your experience, send you promotional offers, and conduct market research and analysis.

   c. Your usage data helps us monitor and improve the performance of our website and detect and prevent security incidents and fraudulent activities.

3. Information Sharing and Disclosure:

   a. We may share your information with third-party service providers who assist us in providing our services, such as payment processors, scheduling platforms, and marketing agencies. These third parties are obligated to protect your information and only use it for the purposes specified by us.

   b. We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.

   c. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security:

   a. We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

   b. We use encryption techniques to secure sensitive data transmitted between your browser and our website.

   c. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights:

   a. You have the right to access, update, or delete your personal information by contacting us using the information provided below.

   b. You may opt-out of receiving promotional emails from us by following the instructions included in the email or by contacting us.

   c. Please note that certain information is necessary to fulfill our contractual obligations to you, and deleting such information may impact our ability to provide our services.

6. Changes to this Privacy Policy:

   a. We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website with a new effective date.

7. Contact Us:

   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

   TM's Autocare Email: tmsautocare01@gmail.com

By using our website and services, you consent to the terms of this Privacy Policy. Please review this policy periodically for any updates or changes.